Astea Partners with Hopewiser 
Date: Wednesday 1 May 2002

"Hopewiser is proud to form an alliance with Astea who has demonstrated a dedication to quality in all aspects of their solutions,"

Astea International, a global supplier of CRM solutions, today announced an Australian agreement with Hopewiser, the high quality address management software solutions provider, which will see both companies sharing technology and sales and marketing initiatives. As part of the agreement, Hopewiser's address management software will integrate with Astea's Alliance Enterprise CRM Suite and allow customers to rapidly input address data into their customer relationship management systems, said Matthew Good, General Manager, Hopewiser. "And as the leader in address management solutions, we believe our dual synergies are well suited to bring benefits to companies in the Australian marketplace."

With products that are approved by Australia Post's Address Matching Approval System (AMAS), Hopewiser's address management solutions make commercial databases more accurate and manageable.

In a world where time and resources are increasingly valuable and scarce, it is essential that organisations be offered solutions that will allow them to maximise their return on investment, increase their competitor advantage and still remain customer focused. Both Astea International and Hopewiser have a greater than 20 year history in providing solutions that empower organisations to become customer focused, said Jon Devine, General Manager of Astea Asia Pacific.

"We are confident this will be a mutually beneficial "While the Hopewiser solution technologically enhances the Astea AllianceEnterprise Suite, Astea's extensive customer base opens up new and exciting opportunities for Hopewiser in terms of sales and marketing. The agreement also opens up avenues for co-operative joint marketing opportunities."

Both companies have signalled that the agreement could also become a global arrangement given the international nature of each company.

Information on Astea and its products is available at www.astea.com.au.